FAQ

 

What is your shipping policy?

We have a flat rate shipping of $8.00.

What is the return policy?

We are happy to exchange an of our products. No refunds will be given. Return postage is at the purchasers expense.

When will I receive my order?

You will usually receive your order within 7 working days.

What do I do if I received a defective order?

Contact us and we will work with you to try and resolve the issue.

How do I make changes to an order I’ve already placed?

Not online. However, email us and we will work with you to resolve the issue.

Where are you located?

New Berrima NSW Australia

How do I make sure I order the right size?

Where possible on the product page, sizes are specified.

Any other questions?

Please email us or contact us via our social media channels.